My husband like the wallet very much. Really cut down on the bulk, so I have no issue with the product itself. However, the fact that I had to call the customer service due to the package being stolen (eventually returned) I must give the customer service a big fat F. I called 3 different times and was on hold one and onehalf hours all toll. I never got to talk to them. Big zero there.
Merchant Response:Hi Barb, Thank you for your feedback. We were experiencing some temporary issues with our customer service line - we will be holding additional training seminars for our customer satisfaction teams :) Thank you again for taking the time to review our products! Wishing you a wonderful day, BigSkinny