I previously purchased a big skinny at a motorcycle event and loved it. It was time to upgrade my wallet and ordered a leather Big Skinny tri-fold wallet. The customer service was outstanding. Marcia was knowledgeable, helpful, caring and patient.
I was a little hesitant that the leather would make the wallet too thick.
I just received the wallet and transferred all my cards into the new leather tri-fold wallet.
It is better than I even expected. Thanks Marcia and Big Skinny for making the best wallet ever.
Merchant Response:Hi David, Thank you for your kind words! We will be sure to let Marcia know :) And as far as the wallet insert, unfortunately, we were unable to locate your order details in our system, at your earliest convenience- please contact our customer service team at firstname.lastname@example.org or 617.500.6939 and they'll be happy to send out the correct item :) Thank you again for your feedback! Wishing you a wonderful day, BigSkinny