We want you to be 100% satisfied with your purchase. You may return or exchange your UNUSED and RE-SELLABLE wallet for any reason within 30 days of purchase. See EXCHANGES AND RETURNS section for returns process.
We also guarantee our Big Skinnies for one year for materials and workmanship not including the rubber logo. Please use our self serve warranties portal to initiate a Warranty Claim. Be sure to clearly describe the issue or defect you’ve experienced and upload all relevant photos. Providing complete details will help our team review your claim and reach a resolution as quickly as possible. Shipping costs are not refundable. Please return retail sales to the original store of purchase according to their return policies. If you have any questions, don't hesitate to call us. We can be reached Monday - Friday from 9:30-5:00pm EST.
617.500.6939 Or, email us anytime: service@bigskinny.com
