I have been a big skinny wallet owner for quite some time. My first two were the regular L-shaped wallet
. I loved them both, except for the flimsy center bill separator. I wrote to big skinny and asked if the leather wallet had a better bill separator, because after a real short time, the flimsy one would just wrinkle up and made it hard to even put bills in the wallet.
Big skinny never answered. After about a month, I decided to just buy the leather L-shaped anyway. I am happy so far, because the bill separator is much sturdier.
I give a bad grade to big skinny on communication for not answering my inquiry, but love the wallet.
Merchant Response:Hi Dale, Oh no! We will have a meeting with our customer success team. Perhaps the reply email got shunted to a spam folder? Happy that the new divider is working out well :) Happy Holidays! BigSkinny