Easily exchange or return your Big Skinny wallet
We want you to be happy with your online Big Skinny purchase. If you are not satisfied for any reason with your Big Skinny product, please return it UNUSED and RE-SELLABLE within 30 days of purchase for an exchange or full refund minus shipping costs to:
Big Skinny Corporation
1151 Massachusetts Avenue
Cambridge, MA 02138 USA
EXTENDED HOLIDAY RETURNS: During the December holiday season, we extend our return period to the 31st of January.
For a smooth exchange or return to occur, be sure to include the following:
- your name, address, phone number, and order number
- instructions informing us what you'd like us to do with the product [ie, please exchange this wallet or I'd like my money back].
- If you are making an exchange, be sure to include the difference in price PLUS shipping, the style and color.
By including these details, your exchange/return will speedily be taken care of. Thanks!