Easily exchange or return your Big Skinny wallet
We want you to be happy with your online Big Skinny purchase. If you are not satisfied for any reason with your Big Skinny product, please return it UNUSED and RE-SELLABLE within 30 days of purchase for an exchange or full refund minus shipping costs to:
Big Skinny/ GSI Commerce
10303 Norris Ave
Pacoima CA 91331 USA
For a smooth exchange or return to occur, be sure to include the following:
- your name, email address, shipping address, phone number, and order number
- instructions informing us what you'd like us to do with the product [ie, please exchange this wallet or I'd like my money back].
- If you are making an exchange, be sure to include the difference in price PLUS shipping, and make note of the style and color.
- Exchanges are subject to new shipping fees.
- There are NO returns or refunds for 3rd party promotions.
By including these details, your exchange/return will speedily be taken care of. Thanks!